Homeowner Responsibilities

Despite changes in our lives caused by this pandemic, Associations are not able to waive homeowner association fees. Associations have budgeted expenses for 2020 which are required to be incurred such as: landscaping, irrigation, tree trimming, pool maintenance, utilities and water, trash removal, cable & internet service, elevators, maintenance and janitorial services, gate access and security are just some of the expenses your Association might be incurring. All Associations are incurring insurance expenses and we all need to recognize that hurricane season and preparations are right around the corner, if not already underway. The business of your community must continue. Your Association does not have alternatives as an owner might have with forbearance of payments of their mortgage, to make up for shortfalls in maintenance fees – any shortfall rests on the homeowners to carry any delinquency. As a homeowner, you may qualify for mortgage relief to help you during this difficult time.

To find out more, please visit the Consumer Financial Protection Bureau here:

Financial Relief

Under the new Federal “CARES” Act, homeowners may be able to skip mortgage payments for up to one year. As a homeowner, you can contact your mortgage loan servicer and inquire about “forbearance” due to the financial hardship caused by the Coronavirus crisis. This is applicable to any government backed mortgage (FNMA, FHLMA or FHA). To find out if your mortgage is federally backed, please visit the Consumer Financial Protection Bureau here:

Caring for our employees

Administrative and Corporate Staff:

We have been asking all staff members who can work from home to be ready to make that move at any time. Some of the teams are already working from home. You should see no interruption in response or follow up. Emails will continue to be the preferred method of communication. At the same time, we have increased the cleaning of our facility, including regular sanitation of our office, door handles, phones, keyboards and desks. Our management team and staff are working hard to ensure that our clients have as seamless an experience as possible.